All of our items are handmade to order, and take 7-14 business days to produce and then they are shipped. If you need an item right away, please send us an email after placing your order and we will do our absolute best to accommodate you.
We do not do refunds.
We are happy to exchange or provide store credit for any item excluding worn septum rings/clips or earrings. We guarantee our jewelry and products 100% and are happy to repair any damaged or tarnished item, resize anything that does not fit, or customize any piece of jewelry to your liking (we don't do custom nameplates!). We are also here to help you! Please contact us even if you need a jewelry repair on a non VidaKush item. Please send an email with your last name and order number to email@example.com for further information on repairs, exchanges, or refunds.